Shipping policy
At TrendHive Cart, we aim to deliver your orders in a timely and efficient manner. This Shipping Policy outlines our processing times, delivery estimates, and important shipping details.
Order Processing Time
- Orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
- You will receive a confirmation email once your order has been placed.
Shipping Time
- Estimated delivery time: 5–10 business days
- Delivery times may vary depending on your location and courier service availability.
Shipping Charges
- Shipping charges (if applicable) will be calculated and displayed at checkout.
- We may offer free shipping on selected products or promotions.
Order Tracking
- Once your order is shipped, you will receive a tracking ID/link via email or SMS.
- You can use this to track your order in real time.
Delays and Issues
- Delivery may be delayed due to:
- High order volume
- Weather conditions
- Courier service disruptions
- If your order is significantly delayed, please contact us for assistance.
Incorrect Address
- Please ensure that your shipping address is accurate and complete.
- We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
- TrendHive Cart is not responsible for lost or stolen packages marked as “delivered” by the courier.
- If you face such issues, please contact the courier service directly or reach out to us for guidance.